Office error code 0-2

How to resolve Office error code 0-2.


Cause of incident:


Error code 0-2 is associated mainly with Office 2016 and Office 365. The error appears whenever you try to install a fresh office version or update if from the internet. In some situations you also get a prompt stating there’s another installation of office already running on your computer. Microsoft has released a Fixit to cope up with this situation. Unfortunately, it does not work all the time.

You can also try to disable Anti-Virus program installed on your computer and after a restart attempt to install Office again. If you think that these troubleshooting steps are leading you nowhere then you can surely chat with our Technical Help Desk Engineers and they will be more than happy to help you.


To resolve Office error code 0-2 please follow simple instructions in this document.


Office error code 0-2


1. Disable Windows Firewall.

1. Go to Control Panel and click on Windows Firewall.

Office error code 0-2

2. Click on Turn Windows Firewall on or off.
Note: You will need Admin privileges to enable or disable Windows Firewall.

Office error code 0-2

3. Click on Turn off Windows Firewall (not recommended) under each active network connection.

Office error code 0-2


2. Change Proxy server settings.

1. Go to Control Panel and click on Internet Options.

Office error code 0-2

2. Select Connections Tab and click on LAN setting.

Office error code 0-2

3. Uncheck Use a proxy server for your LAN.

Office error code 0-2


How to resolve Office error code 0-2.



3. Check system integrity.

1. Press Windows + R and type CMD.
Note:
You will need select Run as administrator.

Office error code 0-2

2. Type sfc /scannow and press enter.

Office error code 0-2


4. Check System Files For Error

1. Press Windows + R and type cleanmgr.

2. Select the OS Drive (usually C:) and Press OK.

Office error code 0-2

3. Click on Clean up system files.

Office error code 0-2


Note: If the issue is still not fixed please initiate a CHAT SESSION with our Technical expert. Our Technical experts will be glad to assist you.