Office error code 12002

How to resolve Office error code 12002.


Technician speaks:


There are two situations wherein you can experience office error code 12002. First one is if you are working on any office application such as Word or Outlook (We’ve experienced the majority of cases while our customers were working on Outlook). You can try repairing office and installing a Fix-It available on Microsoft support site. If none of these work then our Technical Help Desk Engineers can help by digging deeper and finding a resolution for error code 12002.

The second situation appears once you try to download Office installation setup from Office website and suddenly error code 12002 appears. There could be a number of reasons this error code could have triggered. We’ve mentioned a few troubleshooting step in the following document and hope it could be of some help to you. If you feel like seeking assistance of our Technical Engineers you can always chat with us and we will be happy to help you.


To resolve Office error code 12002 please follow simple instructions in this document.


Office error code 12002


1. Disable Windows Firewall.

1. Go to Control Panel and click on Windows Firewall.

Office error code 12002

2. Click on Turn Windows Firewall on or off.
Note: You will need Admin privileges to enable or disable Windows Firewall.

Office error code 12002

3. Click on Turn off Windows Firewall (not recommended) under each active network connection.

Office error code 12002


2. Change Proxy server settings.

1. Go to Control Panel and click on Internet Options.

Office error code 12002

2. Select Connections Tab and click on LAN setting.

Office error code 12002

3. Uncheck Use a proxy server for your LAN.

Office error code 12002


How to resolve Office error code 12002.



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3. Check system integrity.

1. Press Windows + R and type CMD.
Note:
You will need select Run as administrator.

Office error code 12002

2. Type sfc /scannow and press enter.

Office error code 12002


4. Check System Files For Error

1. Press Windows + R and type cleanmgr.

2. Select the OS Drive (usually C:) and Press OK.

Office error code 12002

3. Click on Clean up system files.

Office error code 12002


Note: If the issue is still not fixed please initiate a CHAT SESSION with our Technical expert. Our Technical experts will be glad to assist you.



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